Medical Office Assistant (FT)
StaffingResources Suwanee StaffingResources Suwanee Cumming, GA Cumming, GA Full-time Full-time $15 - $20 an hour $15 - $20 an hour 11 days ago 11 days ago 11 days ago Position:
Call Center Representative Temp to Hire placement Work at the Office Position Reports To:
Front Office Manager M-F 8-5 0-1 yr $15-16, 2-4 yr 16-17, 4-6 yr 18-19, 6
yr $19-20 Education and/or
Experience:
High School Diploma or equivalent.
1-2 years of medical office and call center experience Excellent computer skills and experience with MS Office Word, Excel, and Outlook Scope:
The Call Center Representative is responsible for answering a multi-line phone system and handling patient calls.
Scheduling appointments and collecting patient information while maintaining client dignity and excellent customer service skills.
Essential Duties &
Responsibilities:
Answering a multi-line phone system and handling patient calls.
Scheduling and confirming patient appointments.
Completing the new patient registration process, in person, & electronically.
Create and update Patient Accounts in EMR, including demographic and insurance information.
Verifying insurance eligibility and benefits with health plans.
Obtaining referrals, precertification/pre-authorizations, as required.
Collecting co-payments, coinsurances, deductibles, balances, etc at or prior to service.
Scanning and sorting medical records in appropriate location in EMR.
Documenting in EMR, including management of tasks module.
Managing fax inbox(es), both in EHR and standard fax.
Communicating and collaborating with other health team members.
Cross-training with other team-members, based on practice needs.
Posting charges and payments in EMR.
Completing and submitting accurate End-of-Day reconciliation utilizing EMR.
Timely completion of all compliance training and testing.
Other administrative duties assigned based on practice needs.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Call Center Representative Temp to Hire placement Work at the Office Position Reports To:
Front Office Manager M-F 8-5 0-1 yr $15-16, 2-4 yr 16-17, 4-6 yr 18-19, 6
yr $19-20 Education and/or
Experience:
High School Diploma or equivalent.
1-2 years of medical office and call center experience Excellent computer skills and experience with MS Office Word, Excel, and Outlook Scope:
The Call Center Representative is responsible for answering a multi-line phone system and handling patient calls.
Scheduling appointments and collecting patient information while maintaining client dignity and excellent customer service skills.
Essential Duties &
Responsibilities:
Answering a multi-line phone system and handling patient calls.
Scheduling and confirming patient appointments.
Completing the new patient registration process, in person, & electronically.
Create and update Patient Accounts in EMR, including demographic and insurance information.
Verifying insurance eligibility and benefits with health plans.
Obtaining referrals, precertification/pre-authorizations, as required.
Collecting co-payments, coinsurances, deductibles, balances, etc at or prior to service.
Scanning and sorting medical records in appropriate location in EMR.
Documenting in EMR, including management of tasks module.
Managing fax inbox(es), both in EHR and standard fax.
Communicating and collaborating with other health team members.
Cross-training with other team-members, based on practice needs.
Posting charges and payments in EMR.
Completing and submitting accurate End-of-Day reconciliation utilizing EMR.
Timely completion of all compliance training and testing.
Other administrative duties assigned based on practice needs.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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