Administrative Specialist
Cumming, GA Cumming, GA Full-time Full-time $37,186 a year $37,186 a year Position Information The purpose of this classification is to perform specialized administrative work, provide customer service, and process information/documentation relating to an assigned department/division.
Job Summary The following duties are normal for this position.
The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
Other duties may be required and assigned.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.
Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary; relays calls/messages via base radio.
Performs customer service functions; provides information/assistance regarding department/division services, activities, locations, procedures, timeframes, documentation, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution.
Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs.
Maintains file system of various files/records for the department/division; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.
Coordinates calendar activities for the department; schedules appointments, meetings, hearings, inspections, or other activities; updates calendar on a regular basis and notifies parties involved of changes.
Conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed.
Performs general clerical tasks, which may include making copies, sending/receiving faxes, updating department documentation, sorting/distributing incoming mail, or processing outgoing mail.
Receives money in payment of permit fees; calculates permit fees; records transactions, issues receipts, and forwards revenues as appropriate; prepares/updates daily administrative report of base fees; reports daily count of permits issued each day and payments collected; submits reports internally as requested.
Invoices fees and relays such information to the customer.
Communicates information between inspectors, permit holders, contractors, homeowners and utilities.
Processes invoices for payment; matches invoices with backup documentation; verifies receipt of goods/services; reviews invoices for accuracy and proper budgetary coding; makes applicable calculations and researches discrepancies; forwards invoices for payment.
Maintains confidentiality of departmental documentation and issues.
ADDITIONAL FUNCTIONS Performs notarization of documents as needed.
Performs general tasks, which may include delivering documentation to/from other offices or transporting banking transactions.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
Minimum Qualifications High school diploma or GED; supplemented by college level course work or vocational training in office administration, and personal computer operations; supplemented by one(1) year previous experience and/or training involving office administration, computerized mapping, database administration, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
May require possession and maintenance of valid State of Georgia Notary Public certification.
May require possession and maintenance of valid State of Georgia driver's license.
Typing speed of 30 words per minute required.
Supplemental Information PERFORMANCE APTITUDES Data Utilization:
Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria.
Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction:
Requires the ability to provide guidance, assistance, and/or interpretation toothers regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude:
Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude:
Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning:
Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment.
Situational Reasoning:
Requires the ability to exercise judgement decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA COMPLIANCE Physical Ability:
Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements:
Some tasks require the ability to perceive and discriminate visual cues or signals.
Some tasks require the ability to communicate orally.
Environmental Factors:
Essential functions are regularly performed without exposure to adverse environmental conditions.
BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES:
Personal Leave Accrual Personal leave shall be accrued as follows:
0 - 4 Years - 20 days per year - 6.
16 hours per pay period 5 - 14 Years - 25 days per year - 7.
70 hours per pay period 15+Years - 30 days per year - 9.
24 hours per pay period Observed Holidays New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2).
Medical Insurance The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente.
Aetna Choice POS II - $2000 Individual Deductible (Basic Plan) Aetna Choice POS II - $1000 Individual Deductible (Plus Plan) Kaiser Permanente HMO- $0 Individual Deductible Dental Insurance The Forsyth County Board of Commissioners offers two dental plans from Delta Dental:
Base $1,000 Plan Buy-Up $1,500 Plan Vision Insurance The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts.
Basic Life & AD&D Insurance The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees.
The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee.
This is a County-paid benefit.
Disability Insurance - Short Term and Long Term 100% paid by Forsyth County.
Eligibility begins date of hire.
Short Term Disability - 60% of weekly earnings to a maximum of $1,000.
00 a week.
Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks.
Long Term Disability - 60% of monthly earnings to a maximum of $5,000.
00 a month.
Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation).
Additional Life Insurance and AD&D Rates vary based on amount of coverage selected.
Additional life insurance may be purchased for employee, spouse, and children.
Retirement Plan (401K) Fully vested at five years of employment - 20% graduated vesting annually.
Eligible to begin contributions immediately upon hire.
6 mos to 3 yrs - County matches 100% of a max 5% of employee gross contributions 3 yrs to 10 yrs - County contributes 5% of base salary & County matches 100% of a max of 5% of gross employee contributions Over 10 yrs - County contributes 5% base & County matches 100% of a max of 5% of gross employee contributions & County matches 50% of next 5% of gross employee contributions.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Summary The following duties are normal for this position.
The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
Other duties may be required and assigned.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; maintains computerized and/or hardcopy records.
Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; retrieves messages from voice mail or answering machine; initiates and returns calls as necessary; relays calls/messages via base radio.
Performs customer service functions; provides information/assistance regarding department/division services, activities, locations, procedures, timeframes, documentation, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints and initiates problem resolution.
Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs.
Maintains file system of various files/records for the department/division; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.
Coordinates calendar activities for the department; schedules appointments, meetings, hearings, inspections, or other activities; updates calendar on a regular basis and notifies parties involved of changes.
Conducts research of department files, database records, hardcopy materials, Internet sites, or other sources as needed.
Performs general clerical tasks, which may include making copies, sending/receiving faxes, updating department documentation, sorting/distributing incoming mail, or processing outgoing mail.
Receives money in payment of permit fees; calculates permit fees; records transactions, issues receipts, and forwards revenues as appropriate; prepares/updates daily administrative report of base fees; reports daily count of permits issued each day and payments collected; submits reports internally as requested.
Invoices fees and relays such information to the customer.
Communicates information between inspectors, permit holders, contractors, homeowners and utilities.
Processes invoices for payment; matches invoices with backup documentation; verifies receipt of goods/services; reviews invoices for accuracy and proper budgetary coding; makes applicable calculations and researches discrepancies; forwards invoices for payment.
Maintains confidentiality of departmental documentation and issues.
ADDITIONAL FUNCTIONS Performs notarization of documents as needed.
Performs general tasks, which may include delivering documentation to/from other offices or transporting banking transactions.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
Minimum Qualifications High school diploma or GED; supplemented by college level course work or vocational training in office administration, and personal computer operations; supplemented by one(1) year previous experience and/or training involving office administration, computerized mapping, database administration, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
May require possession and maintenance of valid State of Georgia Notary Public certification.
May require possession and maintenance of valid State of Georgia driver's license.
Typing speed of 30 words per minute required.
Supplemental Information PERFORMANCE APTITUDES Data Utilization:
Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria.
Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction:
Requires the ability to provide guidance, assistance, and/or interpretation toothers regarding the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization:
Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude:
Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude:
Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning:
Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment.
Situational Reasoning:
Requires the ability to exercise judgement decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA COMPLIANCE Physical Ability:
Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements:
Some tasks require the ability to perceive and discriminate visual cues or signals.
Some tasks require the ability to communicate orally.
Environmental Factors:
Essential functions are regularly performed without exposure to adverse environmental conditions.
BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES:
Personal Leave Accrual Personal leave shall be accrued as follows:
0 - 4 Years - 20 days per year - 6.
16 hours per pay period 5 - 14 Years - 25 days per year - 7.
70 hours per pay period 15+Years - 30 days per year - 9.
24 hours per pay period Observed Holidays New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2).
Medical Insurance The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente.
Aetna Choice POS II - $2000 Individual Deductible (Basic Plan) Aetna Choice POS II - $1000 Individual Deductible (Plus Plan) Kaiser Permanente HMO- $0 Individual Deductible Dental Insurance The Forsyth County Board of Commissioners offers two dental plans from Delta Dental:
Base $1,000 Plan Buy-Up $1,500 Plan Vision Insurance The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts.
Basic Life & AD&D Insurance The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees.
The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee.
This is a County-paid benefit.
Disability Insurance - Short Term and Long Term 100% paid by Forsyth County.
Eligibility begins date of hire.
Short Term Disability - 60% of weekly earnings to a maximum of $1,000.
00 a week.
Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks.
Long Term Disability - 60% of monthly earnings to a maximum of $5,000.
00 a month.
Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation).
Additional Life Insurance and AD&D Rates vary based on amount of coverage selected.
Additional life insurance may be purchased for employee, spouse, and children.
Retirement Plan (401K) Fully vested at five years of employment - 20% graduated vesting annually.
Eligible to begin contributions immediately upon hire.
6 mos to 3 yrs - County matches 100% of a max 5% of employee gross contributions 3 yrs to 10 yrs - County contributes 5% of base salary & County matches 100% of a max of 5% of gross employee contributions Over 10 yrs - County contributes 5% base & County matches 100% of a max of 5% of gross employee contributions & County matches 50% of next 5% of gross employee contributions.
Estimated Salary: $20 to $28 per hour based on qualifications.
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